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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Mikayla is an independent contractor who uses her own vehicle to deliver pizza. She is compensated by the number of pizzas she can deliver. If she is involved in an accident where she injures a third party, which coverage could respond?

A) The pizza company's non-owned automobile policy
B) Mikayla's homeowners policy
C) The pizza company's professional liability policy
D) Mikayla's employer's liability coverage from its tenant's legal liability

2. Which additional coverage is not typically available for personal-lines risks, although it is often provided at an additional charge for commercial risks?

A) Renovation and remodelling endorsement
B) Flood insurance
C) Specialized motor vehicle endorsement
D) Identity theft insurance

3. Which article is not insured for off-premises coverage unless it is scheduled?

A) Firearm
B) Business computer
C) Musical instrument
D) Silverware

4. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?

A) Cold calling
B) Upselling
C) Cross-selling
D) Marketing

5. Brenda works as a property and casualty underwriter in an industry that has some staged claims. Her accounts have a poor loss ratio and she has been put on a performance plan. She recently shadowed a senior broker for training purposes. He advised her on qualifying the client to establish whether the client and the brokerage can form a mutually beneficial business relationship.
She has just been approached by a new client, who would be the largest client in her portfolio. Describe what Brenda should keep in mind for her process regarding this client. How can Brenda qualify the client? Provide two questions she could ask if she suspects a moral hazard.

Solutions: