Oracle B2C Service Integration and Development 2021 Implementation Essentials : 1Z0-1034-21 test torrent

1Z0-1034-21 Exam Simulator
  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Oct 06, 2026
  • Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Access Control- Authentication and authorization
  • 1. Roles and profiles
    • 2. SSO and identity integration concepts
      Topic 2: Data Management and Customization- Data objects and schema customization
      • 1. Custom objects and fields
        • 2. Data relationships and constraints
          - Business rules and automation
          • 1. Workflows and business rules engine
            • 2. Scripts and server-side logic
              Topic 3: Deployment and Troubleshooting- Configuration lifecycle management
              • 1. Migration between environments
                • 2. Diagnostics and logging
                  Topic 4: B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                  • 1. Agent Desktop and administrative interfaces
                    • 2. Core components and data model
                      Topic 5: Integration Concepts- Integration approaches
                      • 1. Middleware and third-party integration patterns
                        • 2. REST and SOAP web services
                          • 3. Outbound messaging and event-driven integration
                            Topic 6: Development and Scripting- B2C Service scripting and APIs
                            • 1. RightNow Object Query Language (ROQL)
                              • 2. Client-side and server-side extensions
                                • 3. Connect PHP / APIs usage concepts

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  Question #1

                                  A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

                                  • A. On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
                                    "Alt + I."
                                  • B. Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
                                  • C. On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
                                  • D. On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  In which three ways can a user session end in the Oracle B2CService customer portal?

                                  • A. The user logs out of the customer portal.
                                  • B. The user opens another interface's customer portal on the same site.
                                  • C. By default, the session expires in 15 minutes.
                                  • D. Theuser closes all browser Instances associated with the session.
                                  • E. The user logs out of the customer portal admin panel.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,D,E  🗳️

                                  Question #3

                                  You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?

                                  • A. Using File Manager within the console, select import scripts and upload your script into it.
                                  • B. Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
                                  • C. Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
                                  • D. Using File Manager within the console, select custom scripts and upload your script into it.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #4

                                  Youhave written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
                                  What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?

                                  • A. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
                                  • B. http://site.custhelp.com/cc/updatecontact.php
                                  • C. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
                                  • D. http://site.custhelp.com/app/custom/updatecontact
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #5

                                  You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
                                  Which approach is required to create this customization?

                                  • A. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
                                  • B. Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
                                  • C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
                                  • D. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

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