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IBM P6040-025 Exam Syllabus Topics:
| Section | Objectives |
| Troubleshooting and Support | - Common hardware issues
- 1. Connectivity and power issues
- 2. Display, input device, and printer failures
- Diagnostic tools and methods
- 1. System logs and error codes
- 2. Hardware and software diagnostics procedures
|
| Operation and Maintenance | - System operation procedures
- 1. User interaction with POS terminals
- 2. Daily operation and monitoring
- Preventive maintenance
- 1. Firmware updates and system upkeep
- 2. Hardware diagnostics and checks
|
| Security and System Management | - Access control and security features
- 1. Data protection in retail environments
- 2. User roles and permissions in POS systems
- System management and updates
- 1. Remote management capabilities
- 2. Software and firmware lifecycle management
|
| IBM SurePOS 700 Series Overview | - SurePOS 700 series architecture and models
- 1. System components and retail POS architecture
- 2. Model 743 and 784 hardware overview
- Retail POS system fundamentals
- 1. Peripheral integration concepts
- 2. POS system workflow in retail environments
|
| Installation and Configuration | - Hardware installation procedures
- 1. Peripheral connection and configuration
- 2. Device setup and physical installation
- System configuration
- 1. BIOS and firmware configuration basics
- 2. Operating system installation for POS systems
|