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HP Selling HP EMEA cMPS Sample Questions:

1. The HP Channel Managed Print Services program focuses on contracts that include which HP products?

A) HP LaserJet and multifunction products
B) HP Commercial Product Portfolio
C) HP Large Format printers
D) HP Deskjet printers

2. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

A) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.
B) All upload files are converted into an XML format prior to uploading to the ICPP portal
C) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
D) The supplies import has the correct contract ID to match the contract upload ID.

3. What are HP Care Pack services?

A) Bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
C) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
D) Teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting

4. Which device and supplies pacing is included within the cMPS pricing tool?

A) Netbuysprices based on your specific region where pre-approved discounts are in place
B) All pricing in the tool is based on an average list price set across EMEA
C) List price aligned to the region you selected when you downloaded the tool
D) No pricing information is within the tool. The partner needs to apply list prices of devices and supplies into the tool,and thenapply local-based discounts

5. What is part of the HP imaging and printing hardware value proposition?

A) Number 1 in sales volumes per product
B) Smallest product footprint form factor
C) Most new models introduced every year
D) Recognized for world class reliability

Solutions: